4
Outdoorsy MitgliedGastgeber seit Mai 2021
Kommunikation
4.2100 % AntwortquoteAntwortet normalerweise in weniger als einer Stunde
Über Heather Johnson
Hello, We are a family that loves the outdoors and have decided to plunge into the camping world! We are pleased to share our family camper with you in hopes you enjoy your time and enjoy the outdoors as much as we do! We are a well rounded family with a lot of hobbies and interest, we love Disneyworld, Basketball, Football, Swimming and being outdoors to enjoy nature, we love Mud riding and Beach trips!
4
Outdoorsy MitgliedGastgeber seit Mai 2021
Kommunikation
4.2100 % AntwortquoteAntwortet normalerweise in weniger als einer Stunde
1 Freizeitmobil zum Mieten verfügbar
Erinnerungen, die während Reisen mit dem Freizeitmobil von Heather Johnson entstanden sind
Barbara B.
5November 2022
Everything was just as promised. It was a beautiful camper, clean and very well stocked, delivered and picked up just as planned. Thanks for making our Thanksgiving celebration practically perfect!
Jason B.
5November 2022
Kenneth B.
1September 2022
Heather is not good with communication.
Check in time at our park is 4pm and check out time is 2pm, however Heather said she will have the camper there by 5pm since she works and will be there for pick up at 11am as she needs to have time to clean her camper. Via text 3 days before leaving she told me she would call and see if the spot was vacant "first thing in the morning" and if so she would deliver it sooner. However she never called. She finally called the morning we were arriving so therefore the night before our trip we still did not know what time we could leave home as we still did not know what time she was delivering the camper.
Also, her website says the camper comes with outdoor chairs and when I asked several days in advance how many chairs she has she told me she did not know but would also check on that. It was not until the morning that we were leaving that she told me she did not have any outdoor chairs for us. So her website information is not accurate. Her text stated "I'm sorry at this time they (the chairs) are not there, would you like me to cancel your booking, I'm a personal renter not a business." THIS WAS THE MORNING WE WERE LEAVING. We were already packed and ready to enjoy our vacation, so of course we did not want to cancel, yet we had to stop and buy chairs on the way.
It should not matter if you are a "personal renter" or a "business." You still need to be professional. I would not recommend renting from Heather. We camped with 11 other families. 7 who own campers and 4 who rented. The 4 who rented all had positive experiences, so therefore there are other companies/people/options out there who provide a positive renting experience.
Check in time at our park is 4pm and check out time is 2pm, however Heather said she will have the camper there by 5pm since she works and will be there for pick up at 11am as she needs to have time to clean her camper. Via text 3 days before leaving she told me she would call and see if the spot was vacant "first thing in the morning" and if so she would deliver it sooner. However she never called. She finally called the morning we were arriving so therefore the night before our trip we still did not know what time we could leave home as we still did not know what time she was delivering the camper.
Also, her website says the camper comes with outdoor chairs and when I asked several days in advance how many chairs she has she told me she did not know but would also check on that. It was not until the morning that we were leaving that she told me she did not have any outdoor chairs for us. So her website information is not accurate. Her text stated "I'm sorry at this time they (the chairs) are not there, would you like me to cancel your booking, I'm a personal renter not a business." THIS WAS THE MORNING WE WERE LEAVING. We were already packed and ready to enjoy our vacation, so of course we did not want to cancel, yet we had to stop and buy chairs on the way.
It should not matter if you are a "personal renter" or a "business." You still need to be professional. I would not recommend renting from Heather. We camped with 11 other families. 7 who own campers and 4 who rented. The 4 who rented all had positive experiences, so therefore there are other companies/people/options out there who provide a positive renting experience.
Antwort von Heather
5PM is the listed dropoff time on my camper and it was delivered several hours early and it was setup before renters arrived, due to holiday bookings camper was picked up at 11am that pickup day. Outdoors chairs have “walked off” and I have not rebought them and this was notified to the camper after several questions and complaints I offered to cancel their booking as it seemed me not having lawn chairs was a deal breaker for them however they completed there booking but there was damage to the tanks from the renter. They were noticed upon picked why there were sticks coming out of the black tank and renter stated they clogged it and did not reach out for assistance at the time. There were no other reported issues with the camper or the renter and all matters were resolved.
Bryce M.
3März 2022
Owner was great.
Camper wasn’t very clean.
Camper wasn’t very clean.
Thomas B.
5Oktober 2021
Heather was really great and easy to deal with. Answered all of my questions.
Lashelle F.
5September 2021
