4.7
Outdoorsy MitgliedGastgeber seit Februar 2019
Kommunikation
4.7100 % AntwortquoteAntwortet normalerweise in einer Stunde
Über Mauricio Cruz
My family (wife and 2 girls) and I like the outdoors and enjoy the outings. We go out in RV maybe 3 times a year. Last trip was to Yosemite, in April.
4.7
Outdoorsy MitgliedGastgeber seit Februar 2019
Kommunikation
4.7100 % AntwortquoteAntwortet normalerweise in einer Stunde
1 Freizeitmobil zum Mieten verfügbar
Erinnerungen, die während Reisen mit dem Freizeitmobil von Mauricio Cruz entstanden sind
Jordan L.
5Juni 2022
RV worked well for my trip. Walk through was simple and communication was good. Friendly on pickup and return, was not rushed. Great for basic family camping trip.
2 Fotos eingereicht von Jordan L.
Jeffrey W.
5Mai 2022
The RV was in great condition and super easy to setup and break down. Perfect size for my family of 4.
Michael K.
1Februar 2022
I am not a reviewer, but had to get on here and share my experience. Renting Mauricio's RV was a horrible experience. The vehicle has a major battery issue that left us with no lights, no working fridge, no water pump and no heater.
Antwort von Mauricio
Well Michael said he “would write a review, wink” and he did.
There was a charging issue that became apparent during hand off. I work a normal job and my wife usually handles it when I can’t. After generator was started, he didn’t seem to have anymore issue with it so he took off with RV.
After he’d left, I apologized for inconvenience via text message and offered a discount which he gladly accepted. I did not hear anything else until he showed up to drop off RV at which point he asked that I replenish fuel/gas used up (a significant amount for what I would me making on this trip) and also dump the waste water tanks at my expense.
I explained to him how expensive it would be replenish gas but that I would give him a greater discount than he had previously agreed to, he refused it and went on to tell me about the review he would write and how he’d have his credit card company get involved.
There was a charging issue, I tried to be fair, unfortunately we didn’t quite agree on what “fair” would be.
I rent my RV to help make payments on it, all other reviews have been positive. Different little things have come up in past rentals but we’ve always managed to keep things positive.
Unfortunately that was not the case this time.
There was a charging issue that became apparent during hand off. I work a normal job and my wife usually handles it when I can’t. After generator was started, he didn’t seem to have anymore issue with it so he took off with RV.
After he’d left, I apologized for inconvenience via text message and offered a discount which he gladly accepted. I did not hear anything else until he showed up to drop off RV at which point he asked that I replenish fuel/gas used up (a significant amount for what I would me making on this trip) and also dump the waste water tanks at my expense.
I explained to him how expensive it would be replenish gas but that I would give him a greater discount than he had previously agreed to, he refused it and went on to tell me about the review he would write and how he’d have his credit card company get involved.
There was a charging issue, I tried to be fair, unfortunately we didn’t quite agree on what “fair” would be.
I rent my RV to help make payments on it, all other reviews have been positive. Different little things have come up in past rentals but we’ve always managed to keep things positive.
Unfortunately that was not the case this time.
Rhys F.
5November 2021
Mauricio and his RV were great, he was super nice and the RV was everything we needed. I would definitely recommend this listing and will rent from him again!!!
Katie-lake M.
5August 2021
The owners are very friendly. Everything was explained to me in detail. I felt very confident driving and everything ran smoothly. The RV was super clean with a perfect layout for a small family and TONS of storage . We had a great time and highly recommend them!
1 Foto eingereicht von Katie-lake M.
Susan B.
5Juni 2021
The vehicle was very clean and well maintained. Mauricio gave us a thorough review of all the systems before we took off so we felt very comfortable when using the generator etc. Hot water within minutes. It was great! Lots of bed space. We really enjoyed it and Mauricio and his wife were very nice to work with. Thank you!!
Renato G.
5November 2020
Great RV that worked well on my short camping trip to Jalama. Easy to drive, comfy and perfect size for a small family or couples getaway.
Joni S.
5Oktober 2020
The RV was great. Just the right size and easy to use. My only complaint about the RV itself is the beds are very hard, especially the queen in the back. The owners where great and easy to work with.
Graciela M.
5September 2020
Mauricio was a pleasure to work with, he responded quickly to all our questions and walked us through everything we needed to know. The RV worked out great for our family and we had a wonderful time. Overall it was a very positive experience and we would rent from him again!
Marcus H.
5August 2020
Mauricio and his rental were great. Overall very responsive communication. The RV is exactly what we needed. Outdoorsy (the site) needs to be upgraded to include all potential fees such as dumping, propane levels, cleaning, gas, etc. Mauricio and I had to discuss separately and as a first time user I did not know expectations. All in all the rental and Mauricio were awesome!!
Jasmine H.
5Juli 2020
I will definitely rent from Mauricio again ! RV was clean, everything worked great, perfect amount of room for a family of four, plus extra. The bed above the driver is huge.
Mauricio was wonderful to communicate with, fast response. Thank you for making our trip one of the best.
Mauricio was wonderful to communicate with, fast response. Thank you for making our trip one of the best.
Andrew G.
5Juli 2020
Mauricio was great all good things on our trip was helpful with educating and making sure all the baes were covered, well kept rig and very drivable. Will rent this same one again ! Appreciate it
Ally H.
5Mai 2020
We had a great time in Mauricio's RV! He helped us get going in less than 24 hours and his RV was perfect. He is very responsive and a real pleasure to work with. I highly recommend renting with him😄!
Vuong T.
5März 2020
I had a great trip with the RV, very clean and organize. Good communicate. Will rent again. Thank you Mauricio.
